Avoid Lottery Scams

If someone says you’ve won a prize but you didn’t buy a ticket with us—keep your wallet closed and your personal info safer than a kangaroo’s pouch.

1. How Lottery Scams Work

Fraudsters contact victims by phone, email, text, social media, or even old‑school snail mail, claiming they’ve won a huge prize. They often spoof legitimate logos or caller IDs to look convincing, then ask for “processing fees,” personal details or remote access to your device. Spoiler alert: the only thing they process is your bank account.

2. Red Flags to Spot Instantly

Upfront Payment

Real prizes never require “release fees,” gift cards, or cryptocurrency deposits. If they want money first—walk (or click) away.

Unsolicited Contact

You can’t win a draw you never entered. Legit wins come via your registered AussieLuckyGames account, not random DMs.

Pressure & Urgency

Scammers love ticking clocks. We never threaten to “forfeit” a prize if you don’t act right now.

Requests for Sensitive Data

We’ll never ask for your banking PIN, full card PAN, TFN, or remote desktop access. Neither should anyone else.

Suspicious Email Domains

If the sender’s address ends with anything other than @aussieluckygames.com, assume it’s fraudulent.

Cheque Overpayments

Counterfeit cheques that “clear” then bounce are a classic scam. Don’t send money back—send the cheque to the shredder.

3. What To Do If You’re Contacted

Stop. Don’t respond, click links, or download attachments.
Verify. Log in to your AussieLuckyGames account; genuine wins appear in your dashboard, not your spam folder.
Protect. Never share personal data, OTP codes, or card details with unsolicited callers or texters.
Report. Forward suspicious emails to [email protected] and visit Scamwatch (below).

4. Report & Get Help

Think you’ve encountered a scam? Head to the ACCC’s official portal:

Visit Scamwatch